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Thrive DTSP Brand Logo

Privacy Policy

Effective Date: December 27, 2024
Last Updated: August 11, 2026

TJM Thrive, LLC, doing business as Thrive DTSP (“Thrive DTSP,” “Thrive,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, www.thrivedtsp.com (the “Website”), create an account, contact us, schedule a tour, register for an event, purchase or book services, use online features made available through the Website, or otherwise interact with us online.


This Privacy Policy applies to information collected through the Website and related online services controlled by Thrive DTSP. Certain services, including member portal services, scheduling tools, payment processing, and other third-party services, may also be governed by the privacy policies and terms of the providers that operate those services.

1. Information We Collect

The information we collect depends on how you interact with Thrive DTSP.

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Information You Provide Directly

We may collect information you voluntarily provide when you:

  • submit a contact or inquiry form;

  • request information about a workspace or membership;

  • schedule a tour;

  • create a Website account;

  • purchase a membership, day pass, meeting room, event space, or other service;

  • make or manage a reservation;

  • register or RSVP for an event;

  • subscribe to marketing communications;

  • communicate with our team;

  • submit a review, testimonial, photograph, or other content; or

  • otherwise use interactive features of the Website.

 

This information may include your:

  • name;

  • email address;

  • telephone number;

  • company or organization name;

  • account or login information;

  • membership, booking, reservation, or event information;

  • billing and transaction-related information;

  • marketing preferences;

  • communications with Thrive; and

  • other information you choose to provide.

 

Please do not submit sensitive personal information through general Website forms unless Thrive specifically requests it for a legitimate business purpose.

 

Account Information

Visitors may be able to create an account through the Website. If you create an account, information associated with your account may include your contact information, login credentials, purchases, bookings, membership information, preferences, or other information needed to provide the applicable services.

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Members may also access services through a separate member portal operated using Yardi Kube. Information collected or processed through that platform may also be subject to Yardi Kube's applicable privacy terms and policies.

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Tours and Appointments

Thrive currently uses Acuity Scheduling and Wix Bookings for certain tour and appointment scheduling functions.

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When you schedule a tour or appointment, Thrive and/or the applicable scheduling provider may collect information such as your name, contact information, appointment details, and information you provide in connection with your request.

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Purchases, Memberships, and Reservations

The Website may allow users to purchase or reserve memberships, day passes, meeting rooms, event spaces, and other Thrive services.

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When you make a purchase or reservation, we may collect information necessary to process and administer the transaction, such as your name, contact information, billing information, selected service, transaction details, and related account information.

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Payments may be processed by third-party payment service providers. Depending on the payment method and provider used, payment-card information may be collected and processed directly by the applicable payment provider rather than stored by Thrive.

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Event Registrations

If you register or RSVP for a Thrive event, we may collect your contact information, event registration information, and other information reasonably necessary to administer the event.

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Additional terms, releases, or notices may apply to particular events.

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Virtual Office and Member Services

If you become a member or use a virtual office, business-address, mail-handling, or other workspace service, Thrive may collect additional information necessary to establish and administer that service.

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Information collected in connection with those services may be governed by a separate membership, virtual office, mail-handling, or service agreement in addition to this Privacy Policy.

2. Information Collected Automatically

When you visit or interact with the Website, Thrive and the technology providers supporting the Website may automatically collect certain technical and usage information.


This may include:

  • IP address;

  • browser type;

  • device type;

  • operating system;

  • referring and exit pages;

  • pages viewed;

  • date and time of access;

  • approximate geographic information derived from an IP address;

  • interactions with Website features;

  • session and Website performance information; and

  • cookie and similar technology identifiers.

 

The Website is operated through Wix, which may process certain information as part of providing hosting, security, analytics, account, transaction, and Website functionality.

3. Cookies and Similar Technologies

The Website may use cookies, pixels, local storage, tags, and similar technologies to operate the Website and understand how it is used.


These technologies may be used for purposes such as:

  • keeping the Website secure;

  • remembering preferences;

  • supporting accounts and login sessions;

  • enabling bookings and transactions;

  • maintaining Website functionality;

  • measuring Website traffic and performance;

  • understanding how visitors interact with the Website; and

  • supporting marketing or advertising activities, if enabled.

 

Some cookies are necessary for the Website to operate. Others may be used for analytics, functionality, or marketing depending on Thrive's Website configuration.

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Third-party applications integrated with the Website may also use cookies or similar technologies subject to their own privacy practices.


Thrive may implement a cookie-preference tool that allows visitors to manage certain non-essential technologies. Browser settings may also allow you to block or delete cookies, although doing so may cause some Website features to function improperly.

4. How We Use Information
5. Marketing Communications
6. How We Disclose Information
7. Third-Party Services and Links
8. Photographs, Video, Testimonials, and Community Content
9. Data Retention
10. Data Security
11. Your Privacy Choices
12. State Privacy Laws
13. Children's Privacy
14. External Websites

We may use information collected through the Website to:

  • operate, maintain, and improve the Website;

  • respond to inquiries and requests;

  • schedule and administer tours;

  • create and manage accounts;

  • provide coworking, membership, virtual office, meeting room, event, and related services;

  • process bookings, reservations, and transactions;

  • administer memberships;

  • communicate about accounts, reservations, events, services, or transactions;

  • provide customer and member support;

  • manage events and community programming;

  • send marketing communications when appropriate;

  • understand Website usage and improve the visitor experience;

  • protect the security and integrity of the Website, our systems, our members, and our business;

  • detect or prevent fraud, misuse, or unlawful activity;

  • enforce our agreements and policies;

  • maintain appropriate business, financial, and operational records;

  • comply with legal and regulatory obligations; and

  • establish, exercise, or defend legal claims.

 

We may also use information for other purposes disclosed when the information is collected or with your consent.

15. Changes to This Privacy Policy
16. Contact Us

Thrive may use Wix Email Marketing, Constant Contact, or other service providers to send newsletters, event announcements, promotions, community updates, and other marketing communications.


Submitting an inquiry or scheduling a tour does not automatically mean that you have subscribed to Thrive's marketing list. Thrive may provide a separate opportunity to opt in to marketing communications.


You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the applicable email or by contacting us at thriving@thrivedtsp.com.


Unsubscribing from marketing communications does not prevent Thrive from sending non-promotional communications that are necessary to administer an account, membership, reservation, transaction, event registration, or other ongoing business relationship.


Thrive does not currently use SMS/text messaging for marketing. If Thrive introduces promotional SMS communications in the future, appropriate consent and opt-out disclosures should be provided before that program begins.

Thrive does not sell personal information for money.


We may disclose information in the following circumstances:


Service Providers
We may provide information to vendors and service providers that perform services on our behalf or help us operate our Website and business.


Depending on the services you use, these providers may include Website hosting and technology providers, scheduling platforms, member-management systems, payment processors, email marketing providers, IT providers, professional advisers, and other operational vendors.


Providers currently used in connection with Thrive's online operations include Wix, Yardi Kube, Acuity Scheduling, Wix Bookings, Wix Email Marketing, and Constant Contact.


The type of information available to each provider depends on the services it performs.


Business and Professional Operations
We may disclose information to accountants, attorneys, consultants, insurers, or other professional advisers when reasonably necessary for legitimate business purposes.


Legal and Safety Reasons
We may disclose information if we reasonably believe disclosure is necessary to:

  • comply with applicable law, regulation, subpoena, court order, or other legal process;

  • respond to lawful governmental requests;

  • enforce our agreements or policies;

  • investigate fraud or unlawful activity;

  • protect Thrive, our members, visitors, employees, customers, or others; or

  • protect our rights, property, or safety.


Business Transactions
If TJM Thrive, LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.


With Your Direction or Consent
We may disclose information when you direct us to do so, consent to the disclosure, or intentionally interact with a feature that requires disclosure.

The Website may contain links to or integrations with third-party websites, applications, platforms, or services.


Examples may include member-management services, scheduling providers, payment services, social media platforms, mapping services, and other third-party tools.


Thrive does not control the independent privacy practices of these third parties. When you interact directly with a third-party service, the information you provide may be governed by that provider's privacy policy and terms.


We encourage you to review the privacy practices of third-party services you use.

Thrive is a community-focused coworking space and may photograph or record events, workshops, gatherings, and other activities.


With appropriate permission or notice, photographs or recordings may be used in Thrive's Website, social media, newsletters, advertising, printed materials, and other promotional or community communications.


Thrive may also publish testimonials or reviews obtained from members, customers, Google reviews, direct communications, social media, or other sources when Thrive has appropriate permission to do so.


Specific events or activities may be subject to a separate Photography and Media Notice or Release.


If you have questions or concerns about Thrive's use of an image or testimonial involving you, contact us at thriving@thrivedtsp.com.

Thrive retains personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes.


The applicable retention period may depend on factors such as:

  • the nature of the information;

  • the duration of a membership or customer relationship;

  • account and transaction requirements;

  • contractual obligations;

  • accounting and recordkeeping needs;

  • security and fraud-prevention considerations;

  • dispute resolution;

  • applicable statutes of limitation; and

  • legal or regulatory requirements.


When information is no longer reasonably needed, Thrive may delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations.

Thrive uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain.


However, no Website, electronic transmission, database, or information system can be guaranteed to be completely secure. You use the Website and transmit information electronically at your own risk.


If you maintain an account, you are responsible for keeping your login credentials confidential and should notify Thrive or the applicable platform provider if you believe your account has been compromised.

Depending on how you interact with Thrive and applicable law, you may be able to:

  • unsubscribe from marketing emails;

  • manage certain account information;

  • manage certain cookie preferences where a cookie-preference tool is available;

  • request correction of inaccurate information;

  • ask questions about information Thrive maintains about you; or

  • request deletion of certain information, subject to legitimate business and legal retention requirements.

 

Requests may be submitted to thriving@thrivedtsp.com.

 

Thrive may need to verify your identity before processing certain requests.


Nothing in this section is intended to provide rights that do not otherwise apply under applicable law.

Certain U.S. states have enacted comprehensive consumer privacy laws that apply only when specified jurisdictional, revenue, data-processing, or other statutory thresholds are satisfied.


Thrive will provide rights required by applicable privacy law when such law applies to TJM Thrive, LLC and the individual making the request.


Nothing in this Privacy Policy should be interpreted as a representation that TJM Thrive, LLC is subject to a particular comprehensive state privacy statute when its statutory applicability requirements have not been met.

The Website and Thrive's services are intended primarily for adults and professional users.


Thrive does not knowingly collect personal information through the Website from children under 13.


Individuals under 18 should not independently create an account, purchase services, or submit personal information through the Website without the involvement or authorization of a parent or legal guardian.


If Thrive learns that personal information from a child under 13 has been collected through the Website in circumstances requiring deletion, Thrive will take reasonable steps to address the information as required by applicable law.


If you believe a child has provided personal information to Thrive improperly, please contact thriving@thrivedtsp.com.

The Website may link to websites that Thrive does not own or control.


Thrive is not responsible for the privacy, security, content, or practices of third-party websites. A link from Thrive does not necessarily constitute an endorsement of the third party.

We may update this Privacy Policy periodically to reflect changes to our Website, services, technology, business practices, or applicable requirements.


When we make changes, we will update the “Last Updated” date above. Material changes may also be communicated through the Website or other appropriate means.


Your continued use of the Website after an updated Privacy Policy becomes effective is subject to the updated policy, to the extent permitted by applicable law.

If you have questions about this Privacy Policy or Thrive's privacy practices, contact:


TJM Thrive, LLC d/b/a Thrive DTSP
136 4th Street North, Suite 201
St. Petersburg, FL 33701
Email: thriving@thrivedtsp.com

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